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JustAd AI - Service Agreement

Terms and Conditions

Last Updated: November 20, 2024

1. Agreement to Terms

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you (the "User", "you", or "your") and JustAd AI, LLC ("JustAd", "we", "us", or "our") regarding your access to and use of the JustAd platform, including our website, mobile applications, and all related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

⚠️ Important Notice

Please read these Terms carefully before using JustAd. By clicking "I Accept", registering for an account, or using our Service, you are entering into a legally binding contract.

2. Definitions

For purposes of these Terms:

  • "Service" refers to the JustAd platform, including web and mobile applications, AI-powered analytics, campaign optimization tools, and all related features.
  • "User" or "You" refers to the individual or entity accessing or using the Service.
  • "Account" refers to the unique account created for you to access the Service.
  • "Content" refers to any data, text, graphics, reports, or other materials generated by or uploaded to the Service.
  • "Token" refers to the usage unit that measures consumption of AI-powered features and services.
  • "Subscription" refers to your paid plan to access the Service.
  • "Third-Party Platforms" refers to advertising and e-commerce platforms including Meta Ads, Google Ads, TikTok Ads, Snapchat Ads, LinkedIn Ads, X (Twitter) Ads, Shopify, and others.

3. Account Registration and Security

3.1 Eligibility

To use JustAd, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate and current

3.2 Account Creation

When creating an account, you must:

  • Provide your name, email address, and company information
  • Create a secure password
  • Agree to these Terms and our Privacy Policy
  • Verify your email address

3.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach
  • Taking reasonable steps to prevent unauthorized access

3.4 Multiple Accounts and Sub-Users

JustAd allows you to:

  • Create multiple accounts for different business entities or purposes
  • Add sub-users or team members to your account
  • Manage permissions and access levels for team members
  • Share resources within your organization

Each account is subject to separate billing and usage limits unless otherwise specified in your subscription plan.

3.5 Account Suspension

We reserve the right to suspend or terminate your account if:

  • You violate these Terms
  • Your account shows suspicious or fraudulent activity
  • You fail to make required payments
  • We are required to do so by law

4. Subscription Plans and Fees

4.1 Subscription Model

JustAd operates on a monthly subscription basis. Subscription plans include:

  • Access to the JustAd platform (web and mobile applications)
  • AI-powered analytics and campaign optimization
  • Integration with supported advertising platforms
  • A predetermined number of tokens per billing cycle
  • Customer support services

4.2 Subscription Fees

Subscription fees are:

  • Charged monthly in advance
  • Based on your selected plan and token allocation
  • Subject to change with 30 days' notice
  • Non-transferable between accounts

4.3 Token Allocation

Each subscription plan includes a monthly token allocation. Tokens are consumed when you:

  • Use AI-powered analytics features
  • Generate reports and insights
  • Interact with our AI assistant
  • Process data from connected advertising platforms

4.4 Automatic Renewal

Your subscription will automatically renew on a monthly basis unless you cancel before the next billing cycle. By subscribing, you authorize us to charge your payment method for each renewal period.

5. Free Trial

5.1 Trial Period

JustAd offers a one-month free trial to new users. During the trial period:

  • You have full access to the Service features
  • You receive a predetermined token allocation
  • No payment is required
  • You can cancel at any time without charge

5.2 Trial Eligibility

The free trial is available only to:

  • New users who have not previously subscribed to JustAd
  • One trial per user or business entity
  • Users who provide valid payment information (card will not be charged during trial)

5.3 Trial Conversion

At the end of your trial period:

  • Your subscription will automatically convert to a paid plan
  • Your payment method will be charged the applicable subscription fee
  • You will receive notification before the trial ends
  • You can cancel before the trial ends to avoid charges

5.4 Trial Modifications

We reserve the right to:

  • Modify or discontinue the free trial offer at any time
  • Determine trial eligibility at our discretion
  • Limit trial features or token allocation

6. Payment Terms

6.1 Payment Methods

JustAd accepts payment via credit card. You must provide valid payment information to subscribe to the Service.

6.2 Billing Cycle

Subscription fees are billed monthly on the same date each month (your "billing date"). If a month does not have your billing date, you will be billed on the last day of that month.

6.3 Authorization

By providing payment information, you authorize JustAd to charge your payment method for:

  • Monthly subscription fees
  • Overage charges for token usage exceeding your plan allocation
  • Any applicable taxes or fees

6.4 Failed Payments

If a payment fails:

  • We will attempt to process the payment again
  • Your access to the Service may be suspended
  • You remain responsible for any outstanding amounts
  • We may terminate your account after repeated failed payments

⚠️ No Refund Policy

All fees are non-refundable. We do not provide refunds or credits for partial months of service, unused tokens, or any other circumstances. Please review your subscription carefully before subscribing.

6.5 Taxes

All fees are exclusive of applicable taxes, duties, or similar governmental assessments. You are responsible for paying all such taxes associated with your use of the Service.

7. Usage Limits and Token System

7.1 Token System

JustAd uses a token-based system to measure service consumption. Tokens are allocated monthly based on your subscription plan and are consumed when using AI-powered features.

7.2 Token Allocation

  • Each subscription plan includes a specific number of tokens per month
  • Tokens reset at the beginning of each billing cycle
  • Unused tokens do not roll over to the next month
  • Token consumption varies based on feature usage and complexity

7.3 Monitoring Token Usage

You can monitor your token usage through your account dashboard, which displays:

  • Current token balance
  • Token consumption history
  • Projected usage for the billing cycle
  • Overage charges (if applicable)

7.4 Exceeding Token Limits

If your token usage approaches or exceeds your monthly allocation:

Token Limit Notification Process

Step 1: When you reach 80% of your token allocation, we will send you an email notification warning that your tokens are about to expire.

Step 2: When you reach 100% of your token allocation, we will send another email notification informing you that you are now being charged for consumption on a pay-as-you-go basis.

Overage Charges: After exceeding your monthly allocation, additional token usage will be billed at the applicable overage rate as specified in your subscription plan.

7.5 Overage Billing

  • Overage charges are calculated based on actual consumption
  • Overages are billed along with your next monthly subscription fee
  • You will receive a detailed breakdown of overage charges
  • You can upgrade your plan to increase your monthly token allocation

7.6 Usage Restrictions

You may not:

  • Attempt to circumvent usage limits
  • Share token allocations between separate accounts
  • Use automated systems to consume tokens inappropriately
  • Engage in any activity that unfairly exploits the token system

8. Service Description

8.1 Core Features

JustAd provides the following services:

  • AI-Powered Analytics: Advanced analytics and insights for your advertising campaigns
  • Campaign Optimization: AI-driven recommendations to improve campaign performance
  • Multi-Platform Integration: Connect and manage campaigns across Meta Ads, Google Ads, TikTok Ads, Snapchat Ads, LinkedIn Ads, and X (Twitter) Ads
  • Report Generation: Automated generation of performance reports and insights
  • AI Assistant: Interactive AI assistant to answer questions about your advertising data
  • E-commerce Integration: Connect Shopify and other e-commerce platforms for comprehensive analytics

8.2 Platform Availability

The Service is available through:

  • Web application (accessible via modern web browsers)
  • Mobile applications (iOS and Android)
  • API access (for enterprise plans)

8.3 Service Updates

We continuously improve and update the Service. We may:

  • Add new features and functionality
  • Modify or discontinue existing features
  • Update our AI models and algorithms
  • Change platform integrations and supported services

We will provide notice of material changes that significantly impact your use of the Service.

9. User Responsibilities

9.1 Accurate Information

You agree to:

  • Provide accurate and complete information when using the Service
  • Maintain the accuracy of your account information
  • Ensure that data you provide is legally obtained
  • Comply with all applicable laws and regulations

9.2 Account Management

You are responsible for:

  • All activity that occurs under your account
  • Maintaining appropriate access controls for team members
  • Monitoring your token usage and billing
  • Updating payment information as needed

9.3 Platform Credentials

When connecting third-party platforms to JustAd, you are responsible for:

  • Maintaining valid credentials and access tokens
  • Ensuring you have proper authorization to connect accounts
  • Revoking access if necessary
  • Complying with each platform's terms of service

9.4 Data Backup

While we take reasonable measures to protect your data, you are responsible for:

  • Maintaining backups of important data
  • Exporting reports and insights you wish to retain
  • Understanding that we do not store report data unless you request it

10. Prohibited Uses

You agree not to use the Service for any unlawful purpose or in any way that violates these Terms. Specifically, you may not:

10.1 Legal and Regulatory Compliance

  • Violate any applicable local, state, national, or international law or regulation
  • Advertise or promote illegal products, services, or activities
  • Engage in fraudulent or deceptive practices
  • Violate intellectual property rights of others

10.2 Advertising Platform Regulations

Platform Compliance Requirement

You must comply with all policies and regulations of the advertising platforms you connect to JustAd, including but not limited to:

  • Meta Ads Policies and Community Standards
  • Google Ads Policies
  • TikTok Advertising Policies
  • Snapchat Advertising Policies
  • LinkedIn Advertising Guidelines
  • X (Twitter) Ads Policies

Violation of any third-party platform policies may result in suspension or termination of your JustAd account.

10.3 Islamic Regulations Compliance

Sharia Compliance Requirement

You must comply with Islamic regulations and principles when using JustAd. This includes, but is not limited to, refraining from advertising or promoting:

  • Alcohol and intoxicants
  • Gambling and games of chance
  • Pork products and non-halal food items
  • Interest-based financial products (Riba)
  • Adult content or services contrary to Islamic values
  • Content that disrespects Islamic teachings or values

We reserve the right to suspend or terminate accounts that violate Islamic principles, particularly when operating in Muslim-majority regions.

10.4 System Abuse

You may not:

  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems (bots, scripts) to access the Service except as explicitly authorized
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Scrape, spider, or harvest information from the Service
  • Circumvent usage limits or security measures

10.5 Competitive Use

You may not:

  • Use the Service to build a competing product or service
  • Copy or replicate features, design, or functionality
  • Benchmark the Service against competitors without written permission

10.6 Prohibited Content

You may not use the Service to promote or advertise:

  • Hate speech, discrimination, or violence
  • False or misleading information
  • Counterfeit products
  • Pyramid schemes or multi-level marketing scams
  • Content that infringes on others' rights

10.7 Consequences of Prohibited Use

Violation of these prohibited uses may result in:

  • Immediate suspension of your account
  • Termination of your subscription without refund
  • Legal action to enforce these Terms
  • Reporting to relevant authorities or platform partners

11. Intellectual Property Rights

11.1 JustAd's Intellectual Property

The Service and all its components, including but not limited to software, algorithms, designs, logos, trademarks, and content, are owned by JustAd AI, LLC and are protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or create derivative works of the Service
  • Use JustAd's trademarks or branding without written permission
  • Remove or modify any proprietary notices
  • Claim ownership of any part of the Service

11.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Service for your internal business purposes
  • Use our mobile applications on devices you own or control
  • Generate reports and insights for your own use

11.3 User Content and Data

You retain all ownership rights to:

  • Your advertising data and campaign information
  • Reports and insights generated by the Service
  • Any content you upload or create within the Service

11.4 AI-Generated Content Ownership

You Own Your Reports and Insights

All reports, analytics, and insights generated by JustAd's AI for your use are your property. We do not claim ownership of any AI-generated content created specifically for you.

11.5 Feedback and Suggestions

If you provide feedback, suggestions, or ideas about the Service:

  • We may use such feedback without any obligation to you
  • You grant us a perpetual, worldwide license to use, modify, and incorporate your feedback
  • We are not obligated to implement any feedback

12. Data Usage and Ownership

12.1 Your Data

You retain complete ownership of all data you provide to or generate through the Service, including:

  • Advertising campaign data
  • Performance metrics and analytics
  • Customer information (subject to applicable privacy laws)
  • Business intelligence and insights

No License to Your Data

We do not obtain any license or rights to your advertising data. Your data remains your property, and we access it solely to provide the Service to you.

12.2 Data Processing

By using the Service, you grant us permission to:

  • Access your connected advertising platform accounts
  • Process your data to provide analytics and insights
  • Display your data within the Service interface
  • Generate reports based on your data

This permission is limited to providing the Service and does not grant us ownership or broader usage rights.

12.3 Data Storage and Retention

As stated in our Privacy Policy:

  • We do not store report data unless you explicitly request it
  • Generated reports are processed in real-time
  • Personal data is retained for 14 days after account deletion
  • You are responsible for exporting and saving reports you wish to retain

12.4 Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit and at rest
  • Secure storage on AWS Europe region servers
  • Access controls and authentication
  • Regular security assessments

See our Privacy Policy for complete details on data security and protection.

12.5 Data Portability

You have the right to:

  • Access your data at any time through the Service
  • Export reports and insights (in available formats)
  • Request deletion of your data by closing your account

Note: We currently do not offer automated bulk data export functionality.

13. Third-Party Platform Access

13.1 Platform Integrations

JustAd integrates with various third-party advertising and e-commerce platforms to provide its services. By connecting these platforms, you authorize us to:

  • Access your accounts on these platforms
  • Retrieve campaign data, performance metrics, and analytics
  • Display this information within JustAd
  • Process this data to generate insights and recommendations

13.2 Platform Responsibilities

You acknowledge and agree that:

  • You are responsible for maintaining valid credentials for third-party platforms
  • You must comply with each platform's terms of service
  • We are not responsible for changes to third-party platform APIs or policies
  • Platform integrations may be temporarily unavailable due to third-party issues
  • You can revoke platform access at any time through your account settings

13.3 Platform Changes

Third-party platforms may:

  • Change their APIs, features, or data availability
  • Revoke or limit our access
  • Modify their terms of service

We will make reasonable efforts to maintain integrations but are not liable for disruptions caused by third-party platforms.

13.4 Disconnecting Platforms

You may disconnect any third-party platform from JustAd at any time. Disconnecting a platform:

  • Removes our access to that platform's data
  • May limit certain JustAd features
  • Does not affect your subscription or billing

14. Service Availability

14.1 Service Provision

We strive to provide reliable and continuous access to the Service. However, we do not guarantee uninterrupted availability.

⚠️ No Uptime Guarantee

JustAd does not guarantee any specific uptime or Service Level Agreement (SLA). The Service is provided "as is" and "as available" without warranties regarding availability or performance.

14.2 Service Interruptions

The Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Emergency maintenance
  • Technical difficulties or failures
  • Third-party service provider issues
  • Force majeure events (see Section 21.6)

14.3 Maintenance

We may perform scheduled maintenance on the Service. When possible, we will:

  • Provide advance notice of scheduled maintenance
  • Perform maintenance during off-peak hours
  • Minimize service disruption

We are not liable for any damages resulting from service interruptions or maintenance.

14.4 Service Modifications

We reserve the right to:

  • Modify, suspend, or discontinue any aspect of the Service
  • Change features, functionality, or technical specifications
  • Update our platform and infrastructure

We will provide reasonable notice for material changes that significantly impact your use of the Service.

15. Termination and Cancellation

15.1 Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting our support team.

Cancellation Policy

You can cancel your subscription at any time, but you remain responsible for paying the current month's subscription fee.

  • Cancellation takes effect at the end of your current billing cycle
  • You will have access to the Service until the end of the paid period
  • No refunds will be provided for the current billing cycle
  • Overage charges for the current month must still be paid
  • Unused tokens are forfeited upon cancellation

15.2 Account Closure Process

When you cancel your account:

  • Your access continues until the end of your billing cycle
  • You should export any reports or data you wish to retain
  • Connected third-party platform integrations will be disconnected
  • Your personal data will be deleted within 14 days (per our Privacy Policy)

15.3 Termination by JustAd

We may suspend or terminate your account immediately if:

  • You violate these Terms
  • You fail to pay required fees
  • Your account shows fraudulent or abusive activity
  • You engage in prohibited uses (see Section 10)
  • We are required to do so by law
  • You violate advertising platform policies or Islamic regulations

15.4 Effect of Termination

Upon termination:

  • Your access to the Service is immediately revoked
  • You remain liable for all outstanding fees and charges
  • We are not liable for any data loss resulting from termination
  • You must cease all use of the Service
  • Any provisions that should survive termination will remain in effect

15.5 Surviving Provisions

The following sections survive termination of these Terms:

  • Payment obligations
  • Intellectual Property Rights
  • Disclaimers and Warranties
  • Limitation of Liability
  • Indemnification
  • Dispute Resolution and Governing Law

16. Disclaimers and Warranties

⚠️ Important: "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

16.1 No Warranties

To the fullest extent permitted by law, JustAd disclaims all warranties, express or implied, including but not limited to:

  • Merchantability: We do not warrant that the Service is suitable for your purposes
  • Fitness for a Particular Purpose: We do not guarantee the Service will meet your specific needs
  • Non-Infringement: We do not warrant that the Service does not infringe third-party rights
  • Accuracy: We do not guarantee the accuracy, completeness, or reliability of any data or insights
  • Availability: We do not warrant uninterrupted or error-free service
  • Security: We do not guarantee that the Service is completely secure or free from viruses

16.2 AI and Algorithm Disclaimers

Regarding our AI-powered features:

  • AI-generated insights and recommendations are not guaranteed to be accurate
  • You should verify all AI recommendations before implementation
  • We are not responsible for decisions you make based on AI insights
  • AI models are constantly evolving and results may vary

16.3 Third-Party Platforms

Regarding third-party platform integrations:

  • We do not control third-party platforms and are not responsible for their availability
  • Data accuracy depends on what third-party platforms provide
  • We are not liable for changes to third-party APIs or policies
  • You should review each platform's terms and conditions

16.4 No Financial or Legal Advice

The Service does not provide:

  • Financial, investment, or business advice
  • Legal or compliance advice
  • Tax advice
  • Professional consulting services

You should consult with appropriate professionals before making business decisions based on data from the Service.

16.5 Results and Performance

We do not guarantee:

  • Any specific results from using the Service
  • Improvements in campaign performance
  • Increased revenue or ROI
  • Any particular outcome from following AI recommendations

17. Limitation of Liability

⚠️ Important Liability Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUSTAD SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

17.1 Exclusion of Damages

JustAd, its affiliates, officers, directors, employees, and agents shall not be liable for:

  • Direct Damages: Any direct damages exceeding the amount you paid to JustAd in the 12 months preceding the claim
  • Indirect Damages: Any indirect, incidental, special, consequential, or punitive damages
  • Lost Profits: Lost profits, revenue, data, or business opportunities
  • Business Interruption: Costs of business interruption or downtime
  • Data Loss: Loss or corruption of data
  • Third-Party Claims: Claims by third parties

17.2 Basis of Liability

These limitations apply regardless of the legal theory of liability, whether based on:

  • Contract
  • Tort (including negligence)
  • Strict liability
  • Any other legal theory

17.3 Knowledge of Damages

These limitations apply even if:

  • JustAd has been advised of the possibility of such damages
  • The remedy fails of its essential purpose
  • Any limited remedy is found to have failed

17.4 Campaign Performance

We are not liable for:

  • Poor campaign performance or results
  • Ad spend or budget losses
  • Decisions made based on AI recommendations
  • Account suspensions by third-party platforms
  • Compliance violations or regulatory issues

17.5 Force Majeure

We are not liable for failure to perform due to events beyond our reasonable control, including:

  • Natural disasters
  • War, terrorism, or civil unrest
  • Government actions or regulations
  • Internet or telecommunications failures
  • Third-party service provider failures
  • Cyberattacks or security breaches

17.6 Essential Purpose

Some jurisdictions do not allow certain limitations on liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

18. Indemnification

18.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless JustAd, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any laws or regulations
  • Your violation of third-party platform policies
  • Your violation of Islamic regulations (where applicable)
  • Your advertising content or campaigns
  • Infringement of third-party intellectual property rights
  • Any data or content you provide to the Service
  • Your negligence or willful misconduct

18.2 Defense and Settlement

You agree to:

  • Promptly notify us of any claims subject to indemnification
  • Cooperate with our defense of such claims
  • Not settle any claim without our prior written consent
  • Pay all costs and damages awarded in connection with such claims

18.3 Our Right to Control Defense

We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will assist and cooperate with us in asserting any available defenses.

19. Dispute Resolution and Governing Law

19.1 Governing Law

Dual Jurisdiction Framework

The governing law for these Terms depends on your location:

  • For users located in the United Arab Emirates and the Middle East region: These Terms are governed by the laws of the United Arab Emirates, and disputes will be resolved in accordance with UAE law.
  • For users located in the United States and other regions: These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.

19.2 Dispute Resolution - UAE Only

UAE Arbitration

All disputes arising from or relating to these Terms or the Service must be resolved through arbitration in the United Arab Emirates.

Arbitration Terms:

  • Venue: Arbitration shall take place in Dubai, United Arab Emirates
  • Rules: Arbitration shall be conducted in accordance with the rules of the Dubai International Arbitration Centre (DIAC) or another mutually agreed arbitration body
  • Language: Arbitration proceedings shall be conducted in English or Arabic as mutually agreed
  • Arbitrator: Disputes shall be decided by a single arbitrator or panel of three arbitrators as appropriate based on the claim amount
  • Final Decision: The arbitrator's decision shall be final and binding on all parties
  • Costs: Each party shall bear their own costs unless the arbitrator decides otherwise

19.3 Class Action Waiver

You agree that:

  • Any dispute must be brought in your individual capacity
  • You waive the right to participate in class actions or class arbitrations
  • You waive the right to act as a representative or member of any class
  • Claims may not be consolidated with claims of other users

19.4 Injunctive Relief

Notwithstanding the arbitration requirement, either party may seek injunctive or other equitable relief in courts of competent jurisdiction to:

  • Prevent actual or threatened infringement of intellectual property rights
  • Prevent disclosure of confidential information
  • Enforce the arbitration agreement

19.5 Informal Resolution

Before initiating arbitration, you agree to first attempt to resolve the dispute informally by:

  • Contacting our support team at [email protected]
  • Providing a detailed description of the dispute
  • Working with us in good faith to reach a resolution

If we cannot resolve the dispute within 30 days, either party may proceed to arbitration.

19.6 Severability

If any provision of this dispute resolution section is found to be unenforceable, the remainder shall remain in full force and effect.

20. Modifications to Terms

20.1 Right to Modify

We reserve the right to modify these Terms at any time at our sole discretion. When we make changes, we will:

  • Update the "Last Updated" date at the top of these Terms
  • Notify you via email at your registered email address
  • Display a prominent notice within the Service
  • Provide at least 30 days' notice for material changes

20.2 Material Changes

For material changes that significantly affect your rights or obligations, we may require you to:

  • Review and accept the updated Terms
  • Confirm your continued use of the Service
  • Provide explicit consent to the changes

20.3 Acceptance of Changes

Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the updated Terms. If you do not agree to the modifications:

  • You must stop using the Service
  • You may cancel your subscription in accordance with Section 15
  • You will not receive a refund for any fees already paid

20.4 Version History

Previous versions of these Terms are available upon request by contacting [email protected].

21. General Provisions

21.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and JustAd regarding the Service and supersede all prior or contemporaneous understandings and agreements.

21.2 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of JustAd.

21.3 Severability

If any provision of these Terms is found to be invalid or unenforceable:

  • That provision shall be modified to the minimum extent necessary to make it enforceable
  • If modification is not possible, the provision shall be severed
  • The remaining provisions shall remain in full force and effect

21.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms:

  • To any affiliate or subsidiary
  • To any successor in interest in connection with a merger, acquisition, or sale of assets
  • To any third party with reasonable notice to you

21.5 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and JustAd. You have no authority to bind JustAd or make commitments on our behalf.

21.6 Force Majeure

Neither party shall be liable for any failure or delay in performance due to events beyond their reasonable control, including:

  • Acts of God (earthquakes, floods, fires)
  • War, terrorism, civil unrest
  • Government actions or embargoes
  • Internet or telecommunications failures
  • Power outages
  • Pandemics or epidemics

21.7 Notices

All notices to you will be sent to the email address associated with your account. Notices to us should be sent to:

  • Email: [email protected]
  • Address: 131 Continental Dr Ste 305, Newark, DE 19713, United States

Notices are deemed received when sent via email or 5 business days after mailing.

21.8 Export Compliance

You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country subject to embargo or trade restrictions.

21.9 Language

These Terms are prepared in English. Any translation is provided for convenience only. In case of any discrepancy, the English version shall prevail.

21.10 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

22. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us:

JustAd AI, LLC

Legal Department

Email: [email protected]

Address:
131 Continental Dr Ste 305
Newark, DE 19713
United States

For UAE-based inquiries:
Please contact us via email for UAE office information.

22.1 Customer Support

For general customer support inquiries:

  • Access the help center within your account
  • Submit a support ticket through the platform
  • Email: [email protected] (if available)

22.2 Response Time

We strive to respond to all inquiries within:

  • General Questions: 3-5 business days
  • Legal Matters: 7-10 business days
  • Urgent Issues: 24-48 hours

Summary of Key Terms

  • ✓ Monthly subscription with token-based usage limits
  • ✓ One-month free trial for new users
  • ✓ No refunds; cancellation requires payment for current month
  • ✓ Email notifications when approaching and exceeding token limits
  • ✓ Overage charges apply after exceeding monthly token allocation
  • ✓ Must comply with advertising platform policies and Islamic regulations
  • ✓ You own all AI-generated reports and insights
  • ✓ No uptime guarantee or SLA
  • ✓ Dual jurisdiction: UAE for UAE/ME users, Delaware for US/other users
  • ✓ Mandatory arbitration in UAE for all disputes
  • ✓ Service provided "as is" without warranties