1. Introduction

Welcome to JustAd! This Privacy Policy explains how JustAd AI, LLC ("JustAd," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our AI-powered advertising analytics and optimization platform.

JustAd is a Software-as-a-Service (SaaS) platform that provides AI-driven analytics, campaign optimization, and reporting for digital advertising across multiple platforms. We are committed to protecting your privacy and ensuring the security of your personal information.

By using JustAd's services (available via web and mobile applications), you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you register for and use JustAd, we collect the following personal information:

• Account Information: Name, email address, and company information
• Authentication Credentials: Password and account credentials (encrypted)
• Communication Data: Information from your interactions with our support team

2.2 Advertising Platform Access

To provide our services, we require access to your advertising accounts on various platforms:

We collect:

• Campaign data and performance metrics
• Ad creative information
• Audience targeting data
• Budget and spending information
• Analytics and reporting data

2.3 E-commerce Platform Access

We may access your Shopify and other e-commerce accounts to provide integrated analytics and optimization features.

2.4 Usage Information

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, features used, time spent on the platform
• Interaction Data: Your prompts and interactions with our AI assistant

2.5 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized features. See Section 8 for more details.

3. How We Use Your Information

JustAd uses your information for the following purposes:

3.1 Service Delivery

• Provide analytics, insights, and reporting on your advertising campaigns
• Optimize campaign performance across multiple platforms
• Generate AI-powered responses to your queries and prompts
• Process and display data from your connected advertising accounts

3.2 Platform Improvement

• Enhance and improve our AI algorithms and features
• Develop new features and services
• Analyze usage patterns to optimize user experience
• Conduct internal research and development

3.3 AI and Machine Learning

3.4 Communication

• Send service-related notifications and updates
• Respond to your inquiries and support requests
• Provide important account and security information

3.5 Legal and Security

• Comply with legal obligations and regulations
• Protect against fraud, security threats, and abuse
• Enforce our Terms of Service

4. Data Sharing and Third Parties

4.1 Service Providers

We work with trusted service providers who assist in operating our platform:

• Cloud Hosting: Amazon Web Services (AWS) - Europe region for data storage and processing
• Analytics Services: We use analytics tools to understand platform usage and improve our services
• Payment Processors: For handling subscription payments (if applicable)

These service providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Advertising Platforms

To provide our core services, we access data from your connected advertising accounts (Meta, Google, TikTok, Snapchat, LinkedIn, X). This data is retrieved through official APIs and used solely to provide analytics and optimization services to you.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

5. Data Security

We implement industry-standard security measures to protect your personal information:

5.1 Technical Safeguards

• Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols
• Secure Storage: Data is stored in AWS Europe region with encryption at rest
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Ongoing security assessments and vulnerability testing

5.2 Organizational Safeguards

• Employee training on data protection and privacy
• Limited access to personal data on a need-to-know basis
• Confidentiality agreements with all team members

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but remain committed to protecting your data using industry best practices.

6. Data Retention

Our data retention practices:

• Active Accounts: We retain your data for as long as your account is active and you continue to use our services
• After Account Deletion: Personal data is deleted within 14 days of account closure or deletion request
• Report Data: Generated reports and analytics are not stored unless you explicitly request storage
• Legal Requirements: We may retain certain information for longer periods if required by law or legitimate business purposes (e.g., financial records, legal disputes)
• Aggregated Data: We may retain anonymized and aggregated data for analytical purposes without time limits

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

• Access: You can access your personal information through your account dashboard
• Data Export: Currently, we do not offer automated data export functionality

7.2 Deletion

Right to Delete: You can delete your account and associated personal data at any time through your account settings or by contacting us. Your data will be permanently removed within 14 days.

7.3 Correction

You can update and correct your personal information through your account settings.

7.4 Opt-Out Rights

• Marketing Communications: Unsubscribe from marketing emails using the link provided in each email
• Cookies: Manage cookie preferences through your browser settings (see Section 8)

7.5 Geographic-Specific Rights

For European Union (EU) Users - GDPR Rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with your local supervisory authority

For California Residents - CCPA Rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising privacy rights

Note: JustAd does not sell your personal information to third parties.

7.6 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

JustAd uses cookies and similar tracking technologies to enhance your experience and analyze platform usage.

8.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

8.2 Types of Cookies We Use

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect information about platform usage patterns

8.3 Third-Party Analytics

We use third-party analytics services to understand user behavior and improve our platform. These services may use cookies and similar technologies to collect information about your usage.

8.4 Managing Cookies

You can control cookies through your browser settings:

• Block all cookies
• Accept only certain cookies
• Delete cookies after each session
• Receive notifications before cookies are stored

Note: Blocking essential cookies may impact platform functionality.

9. International Data Transfers

JustAd operates globally as a SaaS platform. Your information may be transferred to and processed in countries other than your country of residence.

9.1 Data Storage Location

Your data is primarily stored on AWS servers located in the Europe region, ensuring robust data protection standards.

9.2 Safeguards for International Transfers

When we transfer data internationally, we implement appropriate safeguards including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Ensuring service providers comply with applicable data protection laws
• Implementing technical and organizational security measures

9.3 Compliance with Local Laws

We comply with applicable data protection laws in jurisdictions where we operate, including GDPR (EU), CCPA (California), and other regional privacy regulations.

10. Children's Privacy

JustAd is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible.

If you believe we have collected information from a child, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

11.1 Notification of Changes

When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email at your registered email address
• Display a prominent notice on our platform
• For significant changes, we may require your re-acceptance of the updated policy

11.2 Your Continued Use

Your continued use of JustAd after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

11.3 Reviewing the Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12.1 Response Time

We are committed to addressing your privacy concerns promptly. We will respond to your inquiry within:

• General Inquiries: 5 business days
• GDPR Requests: 30 days (as required by law)
• CCPA Requests: 45 days (as required by law)
• Urgent Security Concerns: 24-48 hours

12.2 Supervisory Authority

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not adequately addressed your privacy concerns.